College Papers

1. R’s – delivering the right product in

1.       TITLE OF THE
PROJECT

 

An analytical study of logistics
industry in India

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2.      COMPANY PROFILE

Aramex is a leading provider of
comprehensive transportation and logistics solutions. It was established in
1982 as an express operator, and rapidly transformed itself into a global brand
acknowledged for its customized services and innovative multi-product offering.

 

The range of services offered by the
company includes international and domestic express delivery, freight
forwarding, integrated logistics solutions, information and document management
solutions, consumer retail services and e-commerce solutions.

 

In January 1997, Aramex became the
first Arab-based international company to trade its shares on the NASDAQ stock
exchange. After five years of successful trading, Aramex returned to private
ownership in February 2002 and continued to expand and excel as a privately owned
company, establishing global alliances and gaining stronger brand recognition.
In June 2005 Aramex went public on the Dubai Financial Market (DFM). Today, the
Aramex network encompasses more than 353 offices and employs over 12,300 people
offering comprehensive logistics and transportation solutions to both retail
and wholesale customers worldwide.

 

 

3.     
STATEMENT
ABOUT THE PROBLEM

 

The study will analyze the operations
and functioning of one of the leading logistic service provider. Through this
study we aim to understand, whether Aramex is effectively managing and achieving
the seven R’s – delivering the right product in the right quantity and the
right condition, at the right place, at the right time, for the right customer
at the right cost.

 

4.        
WHY
IS THE TOPIC CHOSEN

 

Logistics is an organized process of
managing the flow of merchandise from the source of supply – the vendor,
wholesaler or distributor – through internal processing functions like
warehousing and transportation, until the merchandise is sold and delivered to
the end customer. The project title is analytical study of logistics industry
in India, this helps to know about the operations of one of South Asia’s
leading integrated air express carrier and premium logistics-services provider
i.e. Blue Dart.

 

5.      OBJECTIVE AND
SCOPE OF THE STUDY

 

This study will provide an analysis of
the functioning of Blue Dart as a diverse example of typical logistics company.

 

o  
The main objective of the study is to
know about the need and importance of a logistics company in today’s scenario.

o  
To understand about the functioning of
Blue Dart

o  
To know about the policies and
procedure followed by the company while transporting the goods and services.

 

Scope

The study will be confined to
investigate whether Blue Dart is following the pre-requisites of an efficient
logistics (supply-chain management) company or not. Also, it aims to specify areas,
which need further attention for increasing the quality of services

 

6.      RESEARCH
METHODOLOGY

 

A. Research
Design

To gather the relevant information
regarding the project, exploratory research design has been used.  The exploratory study is particularly helpful
in breaking broad and vague problem into smaller, more precise sub – problem
statements. Exploratory studies help in formulating hypotheses for the further
research.

 

B. Data
Collection Design

Data Type

There are mainly two types of data that
are available; Primary data and Secondary data, The study will be conducted mainly
based on the secondary data. Secondary data is that data which are collected
for some earlier research work and are applicable in the study the research has
presently undertaken. Depending upon the gathering sources, secondary data can
be divided into two categories-

 

              
i.        
Internal data:

Internal
data is procured by the research in normal operations within his own premises.

o  
Companies
websites

o  
Company
catalogue

 

            
ii.        
External data:

External
data are generated and collected from variety of events and sources outside the
firm’s premises.

o  
Business
magazines

o  
Various
newspapers

o  
Journals

o  
Various
books

 

C.  Sample
Design

Collecting
data from where only a few units of population under study are considered for
analysis is called sampling method.

o  
Sample Size: A sample size of 1 Company
will be taken.

o  
Sample Type:  There are two main categories; Probability
sampling and Non – probability sampling. The sample type was Non-probability
sampling, the chance of any particular unit in the population being selected is
unknown.

o  
Sample Technique: There are mainly three non –
probability designs; Judgment sampling Convenience sampling and Quota sampling. Judgment sampling technique was used. 

 

D. Tools

Secondary data has been used to conduct
this study